:root{--green:#09564b;--ink:#173c36;--muted:#647972;--line:#dce7e1;--bg:#f5f7f2;--gold:#eac275}*{box-sizing:border-box}body{margin:0;font:16px/1.5 system-ui,sans-serif;background:var(--bg);color:var(--ink)}[hidden]{display:none!important}header{background:#fff;border-bottom:1px solid var(--line);padding:18px max(5vw,20px);display:flex;justify-content:space-between;align-items:center}.brand{display:flex;gap:12px;align-items:center;font-size:30px;font-weight:750;color:var(--green);text-decoration:none}.brand span{font-size:23px;line-height:1.1}.brand small{display:block;font-size:11px;letter-spacing:1.5px;text-transform:uppercase;font-weight:500;margin-top:5px}button{background:var(--green);color:#fff;border:1px solid var(--green);padding:11px 17px;border-radius:10px;font:600 14px system-ui;cursor:pointer;min-height:44px}button:hover{filter:brightness(1.12)}button:disabled{opacity:.45;cursor:not-allowed}.outline{background:transparent;color:var(--green);border-color:#b7ccc2}main{max-width:1240px;padding:40px 24px;margin:auto}h1{font-size:clamp(32px,4vw,54px);line-height:1.12;letter-spacing:-1.8px;margin:16px 0 22px;font-weight:650}h2{font-size:24px;letter-spacing:-.6px;margin-top:0}h3{font-size:18px;margin-top:26px}p{max-width:700px}.eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:12px;font-weight:750;color:var(--green)}.muted,small{color:var(--muted)}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:20px;margin:36px 0}.card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:26px;color:inherit;text-decoration:none}.card:hover{border-color:var(--green)}.card h2{margin:12px 0}.hero{display:flex;gap:30px;justify-content:space-between;align-items:center;margin-bottom:30px}.hero p{font-size:18px;color:var(--muted)}.price{background:#e4eee4;padding:28px;border-radius:22px;min-width:220px;display:flex;flex-direction:column;gap:8px}.price strong{font-size:38px}.price span{font-size:13px}nav{display:flex;gap:8px;overflow:auto;margin:24px 0}nav button{white-space:nowrap;background:transparent;color:var(--green);border-color:transparent}nav button.active{background:var(--green);color:#fff}.layout{display:grid;grid-template-columns:minmax(0,1fr) 350px;gap:24px;align-items:start}.panel{background:white;border:1px solid var(--line);border-radius:20px;padding:26px}.legend{display:flex;gap:18px;font-size:12px;color:var(--muted);margin:18px 0}.tickets{display:grid;grid-template-columns:repeat(10,minmax(0,1fr));gap:6px}.tickets button{padding:8px 0;font-size:12px;min-height:40px;background:white;color:var(--green);border-color:var(--line);border-radius:8px}.tickets button.selected{background:var(--green);color:#fff}.tickets button.held{background:#fff3d7;color:#8d6f2d}.tickets button.sold{background:#e1e6e2;color:#718079;text-decoration:line-through}.paging{display:flex;justify-content:space-between;align-items:center;margin:15px 0;font-size:13px}label{display:block;font-size:13px;font-weight:600;margin:14px 0 6px}input,textarea,select{display:block;width:100%;border:1px solid #bed0c5;background:#fff;border-radius:9px;padding:12px;color:var(--ink);font:16px system-ui;margin:6px 0 12px}textarea{min-height:80px;resize:vertical}.inline{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.inline>*{flex:1;min-width:120px}.inline label{flex-basis:42%}.inline button{flex:initial}.chat{padding:0;overflow:hidden;position:sticky;top:20px}.chat-heading{padding:18px;background:var(--green);color:#fff;display:flex;align-items:center;gap:12px}.chat-heading small{display:block;color:#cae0d5;font-size:12px}.avatar{background:#d5e6da;color:var(--green);border-radius:50%;padding:8px 15px;font-size:22px}#messages{height:340px;overflow:auto;background:#edf1e9;padding:18px;display:flex;flex-direction:column;gap:14px}.bubble{background:white;padding:12px 16px;border-radius:0 14px 14px;font-size:14px;white-space:pre-wrap;max-width:95%}.bubble.user{background:#d6e9d9;align-self:flex-end;border-radius:14px 0 14px 14px}#chat-form{display:flex;gap:8px;padding:12px}#chat-form input{margin:0;min-width:0}details{border-bottom:1px solid var(--line);padding:18px 0}summary{cursor:pointer;font-weight:600}img,video{max-width:100%;border-radius:12px;margin:10px 0}#results strong{display:block;font-size:28px;color:var(--green)}.order{border-bottom:1px solid var(--line);padding:18px 0;font-size:14px}.order .inline{margin-top:10px}.editor{padding:15px;background:var(--bg);border-radius:12px;margin:12px 0}.demo{background:#fff0cb;color:#6b5217;text-align:center;padding:8px;font-size:12px;font-weight:650}#notice:not(:empty){position:fixed;bottom:20px;left:50%;transform:translateX(-50%);padding:16px 22px;background:#173c36;color:white;border-radius:12px;z-index:100;width:max-content;max-width:92vw;box-shadow:0 5px 25px #0002}dialog{max-width:460px;width:calc(100% - 30px);border:1px solid var(--line);border-radius:22px;padding:30px;color:var(--ink)}dialog::backdrop{background:#0d2928a0}.close{float:right}#workspace{margin-top:28px}#receipt{padding:20px;background:#eaf4e9;border-radius:12px;margin-top:18px;overflow-wrap:anywhere}footer{text-align:center;color:var(--muted);padding:30px;font-size:13px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}:focus-visible{outline:3px solid var(--gold);outline-offset:3px}@media(max-width:900px){.layout{grid-template-columns:1fr}.chat{position:static}#messages{height:240px}}@media(max-width:550px){main{padding:24px 14px}.hero{display:block}.price{margin-top:22px;padding:18px;min-width:0}.price strong{font-size:30px}.panel{padding:18px}.chat{padding:0}.tickets{grid-template-columns:repeat(5,1fr)}.tickets button{min-height:46px}.hero p{font-size:16px}.legend{gap:12px}.inline{align-items:stretch}h1{letter-spacing:-1px}nav{margin-left:-8px;margin-right:-8px}}

/* Buyer journey is the conversation; operational forms remain staff-only. */
.layout{display:flex;flex-direction:column;max-width:900px;margin:0 auto;gap:24px}.layout>div,.layout>.chat{width:100%}.layout>.chat{order:-1;position:static}.chat #messages{height:clamp(300px,48vh,560px)}#conversation-tools:not(:empty),#claim-tools:not(:empty){padding:16px 20px;border-top:1px solid var(--line);background:#f5f8f2}.chat-actions{display:flex;flex-wrap:wrap;gap:8px;margin:10px 0}.chat-actions a{padding:10px;color:var(--green)}.chat-summary{margin:0;font-size:14px;overflow-wrap:anywhere}.ticket-qr{display:block;width:220px;max-width:100%;background:white;padding:10px}.bubble{overflow-wrap:anywhere}.claim-status{font-size:14px;margin-top:10px}
@media(max-width:550px){header{padding:12px 18px}main{padding-top:16px}.hero{margin-bottom:12px}.hero h1{font-size:28px;margin:10px 0}.hero p{font-size:14px;margin:8px 0}#draw-date{font-size:12px}.price{display:grid;grid-template-columns:1fr auto;gap:3px 12px;margin-top:12px;padding:12px 16px}.price strong{font-size:25px;grid-column:2;grid-row:1/3}.price small{font-size:11px}.price span{font-size:12px}nav{margin-top:12px;margin-bottom:12px}.chat #messages{height:42vh;min-height:280px}.chat-heading{padding:14px}}

#identity-tools:not(:empty){padding:18px 22px;background:#f5f8f2;border-top:1px solid var(--line)}